At Your Service
We’re not just another software reseller. We are your trusted business partner, listening to your needs, learning your processes, implementing solutions to bring you to your next milestone.
A thorough understanding of your business process and information requirements converts the robust capabilities of an ERP solution into:
- effective financial management
- efficient operations
- reduced time investment
- improved profitability
You can streamline your financial and operational tasks into efficient business processes that give you a competitive edge. Partner with Tidestone for solid footing as you rise to the next level.
Impact effectiveness. Talk to Tidestone at 1-800-498-5474 or request more information below.
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Applying Accounting software and technology to business needs is the foundation of our service offerings. Managing an organization requires business, financial, reporting and security practices that can be complex and unique. Our consistent methodology and experience allow us to concentrate on the uniqueness of every client's business situation and financial reporting requirements.
Customization / Development
The key to a successful solution is often predicated on integrating a diverse set of business and operational applications and creating a user interface that simplifies daily tasks. When "out of the box" functionality is not enough, we can help you select the right tools for the job, and provide turnkey development solutions, using:
- VS (Visual Studio) Tools
- Web Services
Proper training on your accounting and business software package is crucial. It always surprises us when we hear about companies that provide "out of the box" training - scripted, reusable training, the same training they provide to every customer for new implementations. Our philosophy is a bit different - we believe that you need training that is tailored to your needs, that is specific to what you do. Our approach is very hands-on and personal. We take the time to learn your business and then provide training on accounting and business processes that apply to you.
In addition to training for new implementations, we provide update or refresher training for new versions or functionalities within Dynamics GP (Great Plains) as well as training for new hires or new responsibilities. For general training needs, we offer:
- Individual training
- Group training
- Training Manuals
- Process Documentation
Upgrade / Migration Services
Whether we assist your IT staff with Migrations and Upgrades, or we provide the service in total, we are available to help keep your systems current so that you can take full advantage of your investment, whether it is on-premise or in the Cloud. Our expertise includes terminal server, Citrix server cloud-hosted environments.
Understanding the technology landscape and the critical business issues at hand are the key components of recommending a solution. Our recommendations are based on industry solutions with an eye toward competitive advantage, long term strategies, and an understanding of the resource constraints. Do you have questions about the Cloud? We can help.
You need a partner who can respond quickly. Our customers benefit from our ability to handle their needs directly. We offer onsite, phone, email, and online support. With today's technology, Tidestone is able to provide prompt, responsive service.