Dynamics Technical Support

Tidestone Solutions has a dedicated technical support team available to assist with your Dynamics software needs.

Please click the button below to submit a technical support request to be answered within 2 hours of when it is received.

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Our dedicated technical support team is available to assist you with any Dynamics support needs. Please complete the form below to submit your technical support request.
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Your Team

Sandra Wyman

President + Owner

Sandy is a master solver. She creates solutions by personally digging into your business, to find and resolve challenges. She always looks ahead to relentlessly develop her team and processes.

She is first and foremost Mom, Friend, and Daughter.  She’s known to have two speeds – Stop and Go.  Sandy finds balance via practicing yoga, being outdoors, spending time with her chocolate lab Hazel, and finding new food and wine choices.  With a high degree of interest in women and children’s causes, Sandy gives back through charitable giving and sponsorships in hopes of instilling strength, independence and joy to those in need.

Darren Woodbrey

Technical Director

Darren can. There are no limits to the customizations, modifications and integrations he performs to Dynamics GP and Intacct to tailor a solution to your needs. He offers prompt, clear and thorough responses to your technical needs, and ours, as the manager of our internal IT, Citrix and Cloud environments, and more…

He is an avid woodworker who loves to bike and spend time with his wife, daughter, and twin sons.

Alicia Berglund

Senior Consultant

Alicia makes solutions a reality. She dives into process review, partners with you to manage implementation and trains your team. She thrives on constantly finding new ways to support staff and clients.

She is a change agent in her community by organizing and facilitating software User Groups. Alicia finds balance via yoga, reading and spending time with her husband and three daughters

Morgan Papi

Director of Operations

Morgan supports Tidestone's business operations, including sales and marketing strategy, results analysis, new product initiatives, human resources, office administration, and serves as the communication liaison with business partners and clients.

She is a USM graduate and enjoys staying active and spending time with her beloved family and friends. Morgan is a member of PROPEL, MPRC, HRASM, and Maine Women's Network.

Lindsay Walsh

Billing Specialist

Lindsay provides accounting, invoicing and support contract renewal support. She ensures you receive a detailed and accurate invoice reflecting the valuable work your team has completed, keeps you enrolled in current Dynamics system maintenance plans, and provides timely financial reviews and statements to guide the Tidestone team.

A USM School of Business graduate, Lindsay is enjoying the early years of her daughters’ lives by working a limited schedule. She has been part of the Tidestone family since 2005.

Jean Wormwood

Technical Consultant

Jean builds relationships with her customers. She suggests new processes and uncovers challenges that can be resolved through the software. She works hard to resolve customer issues quickly, and doesn’t hesitate to rally the team when needed.

Jean loves living in Maine and enjoys all that it has to offer. Although she loves the outdoors, you can also find her deep into a quilting project. She and her husband are self-professed ‘foodies’ and are striving to try all the cool restaurants in the area.

Dylan Mack

Software Developer

Dylan creates your custom reports and queries of Microsoft Dynamics GP. He also specializes in data conversion and system modifications on our development team.

Dylan is a graduate from the Southern New Hampshire University and the NH Technical Institute. He enjoys spending time with his family, flying his drone, and being outdoors in Maine's summer weather.

Ryan Hurley

Software Developer

Ryan is a full stack software developer on our Technical Team. He works to customize your software functionality and build new applications to enhance your business process.

Ryan has a degree in Computer Programming and years of experience writing C#, VB.NET, HTML, CSS, JS, and more. Ryan is a dedicated father and husband and enjoys exploring his new hometown in Maine.

Kevin Daly

Technical Project Manager

Kevin is our Technical Project Manager. He works as the liaison between clients and our internal project team to ensure all ideas are carefully interpreted and executed on time and on budget for your important business projects.

Kevin is a certified Project Management Professional (PMP) with decades of experience in his field. He is a proud father of four, very family oriented, a self-proclaimed baseball addict, and enjoys exploring the outdoors during the Fall in Maine.