Dynamics Technical Support

Tidestone Solutions has a dedicated technical support team available to assist with your Dynamics software needs.

Please click the button below to submit a technical support request to be answered within 2 hours of when it is received.

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Tidestone Insights

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If Your Microsoft Partner No Longer Supports Dynamics GP, We Will!

Tidestone Solutions has been supporting Microsoft Dynamics GP for 25 years! Of course, as many of you know, it wasn’t always called Microsoft Dynamics GP. When we opened our doors in 1995, it was better known as Great Plains Software.

The original Great Plains that we loved has matured from an accounting software package into a fully functional Microsoft Dynamics ERP solution that we continue to love and support.

Is your Microsoft partner no longer supporting Dynamics GP?

There has been a lot of consolidation in the software industry. Some partners have merged with others. Some have been bought out by larger firms. Some have even moved to other products. Some have gone out of business altogether.

But Tidestone has stayed the course. And we’re here for you.

Why choose Tidestone to support your Dynamics GP?

We have never wavered in our commitment to support Microsoft Dynamics GP users. We are a small team of consultants, which allows for a very collaborative work environment and hands-on, personalized care for our clients. And if you need support, we would welcome you into our fold with open arms.

Our Microsoft Dynamics team, your team, includes technical consultants, software developers, implementation specialists, and tech support staffers. We’re here for you today and for the long haul.

Tidestone uniquely offers both GP on-premise or GP in the cloud

Microsoft Dynamics GP can be hosted on-premise in your own environment or in the cloud in the Tidestone Solutions managed YourCloud environment.

Dynamics GP has historically been an on-premise solution but now offers two licensing models that allow for environment flexibility, user scalability, and competitively priced software.

Tidestone Solutions will learn your business process during the discovery phase and will make a recommendation for the environment that fits your unique needs. Our technical team is experienced in Microsoft Azure, SQL Server, and Remote Desktop Server to ensure the highest level of compliance and security when managing your software in YourCloud.

For more information, download our Dynamics GP Cloud Hosting FAQ.

Welcome aboard!

Contact Tidestone. Email info@tidestonesolutions.com, or call 207.761.2133.

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